FAQ

Frequently Answered Questions

Payment Methods

We accept Visa, MasterCard, Discover and Paypal.  If you want to send a check, you can call and place your order by phone. 812-834-5691 or 800-326-1197.

Customer Service

Normally, we are here Monday – Friday 10:00 AM – 5:00 PM EST to help you with your purchases. We’re closed on holidays and weekends. To reach a customer service representative during store hours, please email orders@virtues101.com or call at 812-834-5691.

Privacy Policy

Your privacy is very important to us. We do not sell or share your information with anyone.   Order information is encrypted during transmission using industry-standard SSL (Secure Sockets Layer) technology.

View the entire policy. 

Sales Tax

Currently we are only collecting and paying sales tax to Indiana. As the laws change, that might change.

Hours

In general we are here and answering the phone Monday – Friday 10:00 AM – 5:00 PM EST. We’re closed on holidays and weekends. To reach a customer service representative during store hours, please email orders@virtues101.com or call at 812-834-5691.

When Orders Ship

We ship most orders the next business day after arrival. If we must print an item or wait on an arrival, it might take as long as five days to ship. However, if your order is delayed for any reason, we will contact you by email to let you know what to expect. Orders are shipped via US Postal Service.

Where We Ship

We will ship to most countries.   If you don’t see a shipping option for your country, drop us an email and we’ll find a way to make it happen. Delivery times for international shipping vary. Customs, duties and taxes are not covered in the cost of international shipping.

Cost of Shipping

Our shipping charges are set to approximately what it costs us to ship orders. We do not make a profit on this. Because we ship so many different types of things, we have to use a rough estimate for shipping charges so your order might be a little higher or a little lower than the actual shipping for that specific package.

Return Policy

If we mess up, we’ll do what we need to in order to make things right. .  If the item is damaged or does not match the description, then we will either ask you to return it and refund your money including shipping both ways, or simply refund your money, at our option.

Otherwise then you pay to send an item back and we refund your money minus possibly a 10% restocking fee, especially if we printed shirts for you.

Will you produce my idea or carry my product?

It doesn’t hurt to ask.

 

Shopping Cart